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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Carter

September 12, 2024

5  out of  5
rating by Scott Carter
"Worked Melinda, and she work very hard to get me the best rates available. Highly recommend there office for all of your insurance needs!!!!!"
We responded:
"Scott thank you for trusting our office! Melinda always works hard to help get you the coverage you need for the best rate!"
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Jay Pockyarath

September 3, 2024

5  out of  5
rating by Jay Pockyarath
"I recently switched to State Farm for my auto and home insurance. Melinda Hoffman was a pleasure to work with and she made sure alll my questions are answered. Highly recommend this agency."
We responded:
"Jay, Thank you for trusting our office to make the switch! "
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Linde Hoffman

August 29, 2024

5  out of  5
rating by Linde Hoffman
"It’s apparent that Melinda truly cares about insuring her people! She was very informative and helpful in getting me the best policy at the best price. Very much appreciate the great customer service!"
We responded:
"Thank you Linde for your kind words towards Melinda! "
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Jasmine

August 19, 2024

5  out of  5
rating by Jasmine
"Melinda was extremely helpful in explaining the details of my new policy with State Farm. She was also very friendly and personable and made me feel confident in my choice to switch from Progressive! I was thankful to experience excellent customer service, especially in todays world!"
We responded:
"Melinda always goes the extra mile to help you understand what you have and why! So happy you joined the State Farm family! "
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Erik Hernandez

August 10, 2024

5  out of  5
rating by Erik Hernandez
"Kendra was personal and extremely down to earth to speak with. She did an amazing job walking me through my coverage."
We responded:
"Erik Thank you for your support. Kendra has been a wonderful addition to our Service team! Helping all current clients with their new insurance needs! "
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deenatural1

July 29, 2024

5  out of  5
rating by deenatural1
"Shelby was a pleasure to talk to, very informative, she listened and answered my questions. Great follow up and great customer service!😊"
We responded:
"Thank you so much for your support! "
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Michael Buchanan

July 26, 2024

5  out of  5
rating by Michael Buchanan
"Want to say thank you, Shelby Fiandt.. Your help was well appreciated.."
We responded:
"Thank you for taking my call and walking through your coverages! "
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S.K Techo

July 19, 2024

5  out of  5
rating by S.K Techo
"Shelby and Melinda did a fantastic job and save me on home and auto coverage. I love working with them and they save me from paying a lot. Thank you so much"
We responded:
"Samar, Thank you for taking time to contact the office and getting the coverage you need to protect you and your family!"
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Bobby Day

July 5, 2024

5  out of  5
rating by Bobby Day
"It was great working with this company! They made it super easy and saved me some money!"
We responded:
"Bobby, Thank you for taking time to walk through everything with Melinda and understanding the importance of what you have and why."
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Cody Lavelle

June 22, 2024

5  out of  5
rating by Cody Lavelle
"Recently made the switch to State Farm and saved a ton! First impressions are important to me, it really sets the tone for future interactions and Melinda went above and beyond! She helped make the transition quick and easy, on top of helping me get the most out of my policy."
We responded:
"Cody, Thank you for sharing your experience with Melinda! She is a Rock Star! "
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Linzy Carothers

June 15, 2024

5  out of  5
rating by Linzy Carothers
"I’ve had a great experience. Shelby and her team are there to answer questions as I have them. They handled an accident quickly and professionally. I would highly recommend."
We responded:
"Thank you Linzy for all your support! "
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Allison Henderson

June 13, 2024

5  out of  5
rating by Allison Henderson
"Excellent and professional service!"
We responded:
"Allison Thank you for your support! "
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Edward Henderson

June 8, 2024

5  out of  5
rating by Edward Henderson
"Worked with my family in the past. Everything was clean and organized, staff were friendly, and Shelby helped me in an instant. Very happy with her patience and dedication to her job."
We responded:
"Edward, Thank you for your support. We are here to help however we can! "
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Tremayne Turner

June 7, 2024

5  out of  5
rating by Tremayne Turner
"I am Extremely satisfied with all the staff and especially Shelby Fiandt! She has gone out of her way to ensure that I have the best coverages along with the appropriate prices for all my insurance needs! I thank you ,and appreciate your commitment and level of excellence!"
We responded:
"Tre, Thank you so much for all your support! You've always gone the extra mile to send people our way! "
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E Hewitt

June 7, 2024

5  out of  5
rating by E Hewitt
"Everyone was helpful and friendly. Got great insurance at a fair price."
We responded:
"Thank you for your 5 star review! "
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Sara and Steven Cantrell

June 6, 2024

5  out of  5
rating by Sara and Steven Cantrell
"Melinda was referred to me from a resident where I live. I was in search of home insurance and kept hitting dead ends. Melinda got right to helping me get what I needed. We ended up switch our car insurance to State Farm as well so we could bundle. Melinda and Shelby have been incredible in making sure we are taking care of, our questions are answered, and were getting the best price at all times. I am happy with our decision to start insurance here and recommend them to everyone I come across!"
We responded:
"Sara, Thank you for working with us! We loved getting to know you and your family! "
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Justice Pugh

June 2, 2024

5  out of  5
rating by Justice Pugh
"Haley W was a great sales lady! 12 out of 10!! Haley was able to answer all my questions, I had a lot! She was very responsive and helpful ran all my info to find me the best coverage!"
We responded:
"Justice Thank you for sharing your experience with Haley! "
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Ethan Melendez

May 21, 2024

5  out of  5
rating by Ethan Melendez
"Great help definitely helped me to get my SR22 quick fast and in a hurry"
We responded:
"Thank you Ethan for Choosing our office! "
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Salem Stevenson

May 16, 2024

5  out of  5
rating by Salem Stevenson
"Amazing customer service great savings recommend to anyone looking for great quotes!!!"
We responded:
"Salem, Thank you for your trust in our office! "
Profile photo of Reuben Collymore

Reuben Collymore

April 24, 2024

5  out of  5
rating by Reuben Collymore
"12 out of 10 customer service! I would leave more stars if I could. I spent all day calling around to get auto insurance quotes and everyone I spoke with was not helpful. I called Shelby Fiandt-State Farm and Malinda was the nicest person I spoke with all day. She was so good at providing the information and the help I was looking for that I knew didn't need to call anywhere else. I signed up immediately. If you are looking for information about insurance this is the place to call. Malinda was really helpful in explaining everything I needed to know. Thank you for making it easy!"
We responded:
"Reuben, Thank you so much for your review! The one thing we love to hear is that you understood what you have and why. Thank you for trusting us with your insurance needs! "
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Amanda Jean Hall

March 14, 2024

5  out of  5
rating by Amanda Jean Hall
"👏🏻👏🏻 hands down, the absolute BEST team and customer service around!! Melinda was so kind, knowledgeable, and made switching up my life insurance a breeze! I was so uncertain going into such a big decision but walked away feeling confident and like my family is truly protected!! THANK YOU SHELBY, MELINDA, & TEAM 👏🏻👏🏻"
We responded:
"Amanda, Thank you for your kind review and allowing us to protect your family! "
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ADIL tARAPORE

March 5, 2024

5  out of  5
rating by ADIL tARAPORE
"Just want to shout out a loud thank you to Shelby and Melinda at The Fiandt Agency for being instrumental for our family's insurance needs. We are so glad to have found them and made the decision to bundle up our Auto, home and other insurance policies with them. After being with our prior insurance company/agent for over 30 years it was time to make some changes and that came through seamlessly with The Fiandt Agency. The patience, the caring and understanding that was shown towards us while we made this important transition in our life was remarkably flawless and outstanding. It put our minds at ease that we were in the right place, at the the right time and most importantly in the right hands of good, capable staff of The Fiandt Agency. Thank you Shelby & Melinda for taking care of us the good old fashioned way in person, treating us fairly and making us feel like people and not just a number that gets lost in the shuffle with large corporations and feel pressured in to getting something that we wouldn't want or need. We hope that we never have a problem but if we ever do we are glad to know that we will have Fiandt on our side. We are very happy to have made this move and highly recommend Shelby and her Agency to anyone for their insurance needs. 😀"
We responded:
"Adil and Christy, thank you so much for your kind review! We are so grateful that you have trusted us to protect your family. We have enjoyed getting to know you both. Looking forward to working with you for the next 30+ years. :) "
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Brian Hensley

February 26, 2024

5  out of  5
rating by Brian Hensley
"I just saved almost $3,000 per year switching from GEICO to State Farm AND getting better coverage! Melinda is the BEST! She was so informative, kind, and helpful during this process. She made it so easy!!"
We responded:
"Brian, Thank you for taking the time to talk with Melinda to get the best coverage at the best price! "
Profile photo of Brandon Holland

Brandon Holland

February 20, 2024

5  out of  5
rating by Brandon Holland
"If ever there was someone who truly is passionate about insurance and makes you wonder, why you settled for last (or paying more in my case) for so long. Let me introduce you to Melinda Hoffman. Not only was she extremely proactive in switching over my insurance policies with even better rates. She also went above and beyond and sent my new insurance form to landlord, so I didn’t have to. Melinda won me over and I'm extremely happy with how painless and easy she made everything!"
We responded:
"Brandon, Thank you for taking the time to talk with Melinda and getting the best coverage you needed! "
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Danielle Thomas

February 1, 2024

5  out of  5
rating by Danielle Thomas
"Melinda was more than helpful. This is who o spoke to. I never understood insurance. She explained things very well and took the time to make sure I was comfortable with my decision before making a change that I am thrilled about. Made my day! I strongly recommend this lady!"
We responded:
"Thank you for your review! We love to knowing you understood your coverages before getting everything in place! "