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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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holly sparks

September 4, 2025

5  out of  5
rating by holly sparks
"I just bought a new car and was shopping around for insurance. The other places I tried all seemed very robotic and unenthused and had crazy prices. Tiffany however was kind, knowledgeable and even helped me understand some things I have misconceptions about. She made it easy and I’m happy I went with her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Tiffany at our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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carter stogsdill

August 31, 2025

5  out of  5
rating by carter stogsdill
"Shelby and her team go above and beyond! Great service, quick responses, and they truly care about their clients. I feel confident knowing my insurance is in good hands."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Braeden Andrews

August 31, 2025

5  out of  5
rating by Braeden Andrews
"The State Farm office in Greenfield on Highway 40 is fantastic! The staff is friendly, helpful, and always makes sure everything is explained clearly. They go above and beyond to provide great service and make insurance simple. Highly recommend this office!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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amelia rojowski

August 31, 2025

5  out of  5
rating by amelia rojowski
"addiley always answers the phone when i call and is so helpful"
We responded:
"Thank you for sharing your experience with Addiley! We're so grateful to have her apart of our team! "
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Tonya Wagner

August 22, 2025

5  out of  5
rating by Tonya Wagner
"Melinda is very nice and professional. She went over everything and state farm was a lot cheaper for more coverage then my previous insurance company."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Stephanie Willits

July 15, 2025

5  out of  5
rating by Stephanie Willits
"Shelby and her team were amazing! They take the time to go through your options to really find the best options for your family. Never have had an insurance team do what they do anytime we need something!"
We responded:
"Stephanie. Thank you for all your support and trust in our office!"
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Jaici Wright

June 10, 2025

5  out of  5
rating by Jaici Wright
"I had a wonderful experience working with the agent Melinda, who was so quick to respond and easy to work with. She listened carefully and you could tell she truly cares about those she is working with and wants the best coverage for them!"
We responded:
"Jaici, I am glad Melinda was able to help get you set up with the best coverage to fit your needs! "
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Tracy Gentry

May 13, 2025

5  out of  5
rating by Tracy Gentry
"Fantastic team! You will love working with them:)"
We responded:
"Tracy, we appreciate your review! We are delighted to know you had a great experience with our State Farm office! Always look forward in talking with you!"
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A

April 28, 2025

5  out of  5
rating by A
"Tiffany was very helpful. She was kind and explained everything to me. I’m saving money too"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Brooke Weinrich

April 25, 2025

5  out of  5
rating by Brooke Weinrich
"Shelby has done a wonderful job at making her clients feel like family and making sure that they know they are priority to her. She works hard to satisfy needs and provide the best solutions when clients come in looking to switch or come to her with questions they may have. She is very professional and if you're hesitating making the switch, you don't have to worry with Shelby being your agent!"
We responded:
"Brooke, Thank you for your support! Not many people take the time to sit down and truly understand their coverage. So Thank you for making it a priority!"
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Krystal Ruble

April 24, 2025

5  out of  5
rating by Krystal Ruble
"Shelby is the best agent hands down! I would recommend her to anyone in area!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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sage halter

March 28, 2025

5  out of  5
rating by sage halter
"Shout out to this State Farm location for great customer service. Everyone there is cool, calm, and collected."
We responded:
"Sage, Thank you for choosing our office to protect your insurance needs! "
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Tiffany Harris

March 13, 2025

5  out of  5
rating by Tiffany Harris
"Melinda was so helpful and so sweet got me switched over to the best company ever love state farm Melinda made the process so quick and easy thank you!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Kendra Duke

March 11, 2025

5  out of  5
rating by Kendra Duke
"Definitely WoW experience save me a lot"
We responded:
"Thank you for taking the time to share your experience with our office!"
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Jessica Minor

March 3, 2025

5  out of  5
rating by Jessica Minor
"Melinda was so helpful in working with me to update and bundle our auto and home insurance! I dragged my feet on switching over but she was so patient and ready to help. She explained everything and very easy to talk to. Also, better savings and better coverage is always a plus! Could not recommend her more."
We responded:
"Jessica, Thank you for taking time to express your positive experience with Melinda! Thank you for finally making the switch to our office. "
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Joseph Young

February 24, 2025

4  out of  5
rating by Joseph Young
"Great customer service. Answered all of my questions & took appropriate time for my concerns. Excellent communication - live, email & text."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know! "
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Ryan Wallace

February 21, 2025

5  out of  5
rating by Ryan Wallace
"Can't say that I am a customer, but I was there yesterday performing a bit of work. Over the few hours I was there I heard only positivity and great customer interactions. I'm sure that anyone who brings their insurance needs here can rest easy that they are in good hands"
We responded:
"Ryan, Thank you for your kind words. You were able to see first-hand how we put clients first! "
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Mar M

February 18, 2025

5  out of  5
rating by Mar M
"Shelby Fiandt at SF is our home & car agent. We do our due diligence every 6 mo on multiple carriers to find the best coverages & have remained with Shelby for several yrs. She presents the facts & never pressures. Shelby takes the time to educate & has set us up on affordable bundled deals. We love her calls & visits."
We responded:
"Mary, we appreciate your review! We are delighted to know you had a great experience with our State Farm office! Always look forward in talking with you! "
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Pam Lovell

January 29, 2025

5  out of  5
rating by Pam Lovell
"I just switched to State Farm today. I worked with Melinda. Her customer service was excellent. Melinda helped me with home and auto, was patient and answered all questions. Great experience!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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mike lopuch

January 27, 2025

5  out of  5
rating by mike lopuch
"Shelby Fiandt and her staff made purchasing my final expense policy very easy hassle free. Her staff member Tiffany Lopuch sold me my policy and took the time to fully explain the process and benefits of the policy. I would recommend Shelby and her office staff for any of your insurance needs. They will take exelaint care of you."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Carolyn Barnett

January 26, 2025

5  out of  5
rating by Carolyn Barnett
"I had lots of questions about switching my home and auto insurance. The staff member I spoke with, Tiffany, was very patient and thorough in her explanations. I am glad I chose State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Addiley Yoder

January 24, 2025

5  out of  5
rating by Addiley Yoder
"Love Shelby Fiandt State Farm! Everyone in the office is so friendly and helpful. Best customer service in the insurance industry. Can’t recommend enough!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Manuel Magaña

January 23, 2025

5  out of  5
rating by Manuel Magaña
"Tiffany was super helpful, answered all my questions and concerns. She also made the process quick."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Anthony Mead

January 3, 2025

5  out of  5
rating by Anthony Mead
"Excellent customer service and fantastic communication!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tikil Huskins

December 24, 2024

5  out of  5
rating by Tikil Huskins
"I am very pleased with the help that I received from Melinda in regard to obtaining a new auto insurance policy. She was very thorough in her description on what my coverages will be. I am happy that I will be saving so much money from here on out. Thanks Melinda!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."